Terms of Use

These Terms of Use ("Terms") govern your access to and use of Cona, including cona.design, our mobile applications, App Clip, and related services (collectively, the "Service"), operated by Cona ("we", "us"). By using the Service, you agree to these Terms. If you do not agree, do not use the Service.

Eligibility

You must be able to form a binding contract in your jurisdiction to use the Service. If you use the Service on behalf of an organization, you represent that you have authority to bind that organization.

The Service

The Service is provided "as is" and may change or be discontinued at any time. We do not guarantee uninterrupted or error-free operation. Room scans and generated outputs depend on device capabilities, environment, and how you use the product; results may vary and are not professional measurements or advice.

Your account and content

You are responsible for your account credentials and for activity under your account. You retain rights in content you submit. You grant us a non-exclusive license to host, process, transmit, and display your content as reasonably necessary to operate and improve the Service.

Acceptable use

You will not use the Service to violate law, infringe others' rights, upload malware, scrape or overload our systems without permission, or attempt to reverse engineer or circumvent security or usage limits.

Paid plans and billing

Cona is free for everyone who uses it to design rooms. There is no consumer subscription and nothing in the room designer or the furniture catalog is sold. One paid product exists, and it is for businesses:

• Cona for property managers at 150 USD per month per property. See cona.design/partners/subscribe.

The rest of this section applies only to that plan.

Payments are processed by Stripe; we do not receive or store your card details, and Stripe's terms also apply to the transaction. Prices are in U.S. dollars and exclude any taxes we are required to collect. A subscription starts when your first payment succeeds and renews automatically at the end of each billing period at the then-current price, until you cancel. If we change the price of a plan you are on, we will tell you before the change takes effect and it will apply from your next renewal. If a payment fails, we may retry it and may suspend paid features until it succeeds.

Cancellation and refunds

To cancel a property-manager subscription, email us at nikita@cona.design. Cancelling stops the next renewal; your paid features stay available until the end of the period you have already paid for, and we do not charge you again after that.

Payments are not refundable for the remaining part of a billing period, and we do not refund periods you did not use, except where the law where you live requires a refund or a cancellation right (for example the statutory withdrawal rights available to consumers in the UK, the EU, and some U.S. states). Nothing here limits those rights. If you were billed in error, or a paid feature did not work as described, contact us and we will put it right. We may also cancel or suspend a subscription as described under Termination; if we do so for reasons other than your breach of these Terms, we will refund the unused part of the period you paid for.

Intellectual property

The Service, branding, and our materials are owned by us or our licensors and are protected by intellectual property laws. Except for the limited rights expressly granted in these Terms, we reserve all rights.

Third-party services

The Service may link to or integrate third-party services. Your use of those services is subject to their terms and policies.

Affiliate links

Links to retailers in the catalog, on product pages, in collections, and in your shopping list are affiliate links. If you buy through one of them, we may earn a commission from the retailer, including as an Amazon Associate. This does not change the price you pay, and it does not decide which products we show you. Prices and availability come from the retailer and may change; we do not sell the furniture ourselves and are not a party to your purchase.

Disclaimer of warranties

To the fullest extent permitted by law, we disclaim all warranties, express or implied, including implied warranties of merchantability, fitness for a particular purpose, and non-infringement.

Limitation of liability

To the fullest extent permitted by law, we will not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits, data, or goodwill. Our aggregate liability for any claim arising out of these Terms or the Service will not exceed the greater of (a) the amount you paid us for the Service in the twelve months before the claim or (b) fifty U.S. dollars (USD).

Indemnity

You will defend and indemnify us against claims arising from your content, your misuse of the Service, or your violation of these Terms, to the extent permitted by law.

Changes

We may update these Terms from time to time. We will post the updated Terms on this page and update the effective date. Continued use after changes constitutes acceptance of the updated Terms.

Termination

We may suspend or terminate access to the Service if you violate these Terms or if we need to for legal, security, or operational reasons.

General

These Terms are governed by the laws of the State of California, USA, excluding conflict-of-law rules, unless your local law requires otherwise. If any provision is unenforceable, the remaining provisions remain in effect. These Terms constitute the entire agreement between you and us regarding the Service.

Privacy

Our Privacy Policy (PDF) describes how we collect and use personal information.

Contact

Questions about these Terms: nikita@cona.design · Support.